We provide on-site or remote computer services and computer repair. Our goal is to offer our customers superior and honest customer service at a fair and reasonable price. Need a NEW PC? Check out our configurations for Intel and AMD custom computer builds and gaming desktop systems. The computer towers we build have no limitations as far as the types of case or hardware you want to use in your computer system. You can build a computer, mini PC, or server - online part by part or pre-configured for your needs.
We also offer our Remote and Network Security Service for AROUND THE CLOCK PROTECTION for your systems by keeping malware and viruses from compromising your systems. We want our customers to be efficient and not to let the lack of computer knowledge impede their judgment on choosing the right computer to get the job done.
FREQUENTLY ASKED QUESTIONS
All Desktop PCs are covered with a 5 year warranty. This warranty also includes phone support as well as parts coverage.
All Desktops are shipped with Windows 7 or Windows 8 64 bit operating systems.
1) Who's responsible for shipping?
If the hardware system is defective within the first 45 days BECT Computing will cover the costs shipping the item back (within the United States). If defect is found after the 45 day period the customer is responsible for shipment to and from BECT Computing.
2) Do you ship internationally?
We do not currently offer international shipping.
3) I live nearby. Can I order a computer and pick it up today?
All of our computers are customized and must be built before they are picked up. Once we finish building your computer and check for optimal performance you can pick up your customized desktop within 3-5 business days after ordering depending on the build.
4) How long does it take for my order to ship?
Depending on the build, most orders ship immediately after being built.
5) Can I pickup my computer?
Yes. After purchasing through our website, you can pick up your customized desktop from one of our corporate locations in Nashville,TN.
6) How can I check the status of my order?
BECT Computing will update you three times during the order process: 1) when your payment is accepted, 2) when we begin building your system(s), 3) when your order ships. You can track your order via UPS.
7) Where do I download my NVIDIA drivers?
NVIDIA video drivers can be downloaded from http://www.nvidia.com/Download/index.aspx?lang=en-us make sure to select the proper video card series.
8) Can I update my order after it has been submitted?
The only way an order can be updated after placing it is by calling BECT customer service at 866-859-4447. Once all your parts have been ordered and the building process begins we cannot change your order.
9) Do we sponsor organizations, companies, or gaming teams?
Yes. As a sponsor, we offer lifetime warranties on our custom built desktop PCs, 5% discount, and free shipping only within the United States.
10) What is your Return and Refund Policy?
If defective upon inspection within the warranty all defective hardware will be replaced free of charge. If you are not local and 30 days has passed customer is responsible for shipping back to
BECT Computing. To see the rest of our policy visit here: Return and Refund Policy.
If you have any additional questions please do not hesitate to call our office at 615-290-5787 or email email@example.com during business hours and a representative will be available to answer any questions